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Business hours from 8:30 to 1800 hrs
On the field of Invoice number, must capture the information exactly as it is in the original document. Your invoice it’s similar to 200111111FTD, just capture the number and letter without spaces between. Once you have sent it, you will see an extra number to the right, this is the verifying digit that correspond you.
If you have any question, check the manual online for payments.

In Amount the maximum format is 11 integers and 2 decimal, the total should be of 14 positions.
In Number of Reference 1, is for its value of reference.
Check the manual online for payments if you have any question.
manual online for payments HSBC

This is a service for clients and suppliers. If you have any doubt please check the manual.